Privacy Policy

Last Updated: June 11, 2026

Crap Happens Plumbing respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request service, schedule an appointment, or otherwise communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Service address or property address
  • Information about your plumbing issue or service request
  • Photos, messages, or other information you submit through our website forms
  • Communication preferences
  • Payment or billing-related information, when applicable

We may also automatically collect certain website usage information, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring website or search engine
  • General location information
  • Cookie and tracking information

How We Use Your Information

We use the information we collect to:

  • Respond to service requests, quote requests, and general inquiries
  • Schedule plumbing services or appointments
  • Communicate with you by phone, email, text message, or other methods
  • Provide estimates, invoices, and customer support
  • Improve our website, services, and customer experience
  • Monitor website performance and security
  • Send updates, promotions, or marketing messages when permitted
  • Comply with legal, regulatory, insurance, or business obligations

Calls, Text Messages, and Email Communications

When you contact us or submit a form, we may use the phone number or email address you provide to respond to your inquiry, schedule service, provide updates, or follow up about your request.

By providing your phone number, you agree that we may contact you by phone or text message regarding your inquiry or service request. Message and data rates may apply. You may request that we stop sending promotional messages at any time.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand how visitors use our site.

Cookies may help us:

  • Remember website preferences
  • Measure website performance
  • Track form submissions or conversions
  • Improve advertising and marketing efforts
  • Understand visitor behavior on our website

You can adjust your browser settings to block or delete cookies. However, some parts of the website may not function properly if cookies are disabled.

Analytics and Advertising Tools

We may use third-party tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, or similar services to help us understand website traffic, measure advertising performance, and improve our marketing.

These third-party services may collect information about your visit to our website, including your device, browser, IP address, pages viewed, and interactions with the site. Their use of information is governed by their own privacy policies.

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, provide services, or comply with legal obligations. This may include:

  • Website hosting providers
  • Form and email delivery services
  • Customer relationship or scheduling software
  • Payment processors
  • Marketing and analytics providers
  • Insurance, legal, accounting, or business advisors
  • Government, regulatory, or law enforcement authorities when required by law

These third parties are only provided with information reasonably necessary to perform their services.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. However, no website, email system, or online transmission is completely secure. We cannot guarantee the absolute security of information submitted through our website.

The FTC recommends that businesses understand what personal information they collect, who has access to it, and how that information moves through the business in order to better protect it.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, business records, legal compliance, dispute resolution, insurance, tax, and accounting purposes.

Links to Other Websites

Our website may contain links to third-party websites, social media pages, review platforms, or other online services. We are not responsible for the privacy practices, content, or security of those third-party websites.

Children’s Privacy

Our website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that information has been collected from a child, we will take reasonable steps to delete it.

Your Privacy Choices

You may contact us to:

  • Request access to personal information you provided
  • Ask us to update or correct your information
  • Request that we delete certain information, when legally permitted
  • Opt out of promotional emails or marketing messages
  • Ask questions about how your information is used

To make a privacy-related request, please contact us using the information below.

Oklahoma Privacy Notice

If you are an Oklahoma resident, you may have certain privacy rights under applicable law. Oklahoma’s Consumer Data Privacy Act takes effect on January 1, 2027 and applies to certain businesses that meet specific data-processing thresholds.

Even where these laws may not apply to our business, we strive to handle personal information responsibly, transparently, and securely.

Data Breach Notification

In the event of a data security incident involving personal information, we will take reasonable steps to investigate the incident and provide notices as required by applicable law. Oklahoma also updated its breach notification requirements, including notice to the Oklahoma Attorney General when 500 or more Oklahoma residents are affected by certain breaches.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Crap Happens Plumbing
Tecumseh, OK

Phone: 405-695-0319

Email: craphappenssd@gmail.com